We ship our products to customers worldwide, with some exceptions. However, please note that there may be certain restrictions and regulations on the shipment of certain products to certain countries or regions. If you are unsure whether we can ship to your location, please contact our customer service team for assistance.
The delivery time for your order can vary depending on a few factors, such as your location, the shipping method you choose, and the availability of the product(s) you have ordered.
Once your order is processed and shipped, you will receive a tracking number via email, which you can use to track your order's progress.
Generally, we aim to deliver all orders within a specific time frame, but please note that this may vary depending on your location and the shipping method you choose. You can refer to our shipping policy for estimated delivery times.
If you have any further questions or concerns about the delivery time for your order, please contact our customer service team, and we will be happy to assist you.
If you need to return an item, please follow the steps below:
- Contact our customer service team to initiate the return process and receive a return authorization number.
- Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition to ensure full credit.
- Affix the shipping label to the outside of the package and send the package to the address provided by our customer service team.
- Once we receive your returned item(s), we will process your refund or exchange within a specified time frame, according to our return policy.
Please note that the shipping cost for returns is the responsibility of the customer unless the item was damaged during shipping or we made an error in fulfilling your order.
If you have any further questions or concerns about returning your order, please contact our customer service team, and we will be happy to assist you.